Testimonials

Testimonials

The following are reviews from past National Homes clients about their building experience.

Chris and Melanie, Jindalee 2014

"Jason has gone over and above expectations"

Jason has gone over and above expectations. Every time we have asked Jason a question (and there have been many) he would always have an answer for us in a timely manner and if he couldn’t answer us would investigate and get back to us.  If it weren’t for Jason and his attentiveness we very likely would not be proceeding with National Homes.

 

Peter and Margaret, Bull Creek 2014

"Nothing was too much trouble"

Margie and I have been impressed with the efficient and professional way that Theo has handled our enquiries and, subsequently, the design modifications of the Luxor plan.  We found him to be extremely knowledgeable and helpful with suggestions and changes we made during the early stages of the design work. Nothing was too much trouble for Theo when it came to the alterations and costing of the ongoing design changes. At all times he returned emails and calls punctually and was only too happy to encourage us to ask as many questions as we needed.

In our opinion Theo is an excellent representative of National Homes who is to be congratulated for his professional and efficient dealings with our new home design.

 

Anna, Harrisdale 2014

"I would definitely recommend National Homes to my friends"

Theo has always been friendly, professional, has had clear open communication and efficiency, keeping us updated on any decision or changes.  This is my first home and I really love the house design and the promotional materials given to me.  I have no regrets to build with National Homes; I would definitely recommend National Homes to my friends.

 

Jackie and Brett, The Vines 2014

"Very friendly, approachable and professional"

We have enjoyed working with Regan as she is very friendly, approachable and professional. She has always worked in with us to meet at a convenient time.

 

Sam and Priya, Helena Valley 2014

"We will certainly recommend her and the builder to our friends"

Regan was very friendly and explained only what will be provided, and the real costs, rather than including what won’t be provided. She was very straight forward which increased our trust.  We will certainly recommend her and the builder to our friends.

 

Lindsay and Tina, Baldivis 2014

"It is very obvious that he has a thorough knowledge of the building industry"

Mr Searle was excellent to deal with and provided a very professional service. Always happy to discuss any changes that we wished to carry out and often suggested an alternative idea that would be more convenient.  We consider ourselves to be very lucky to have had Kevin guide us through the building process as it is very obvious that he has a thorough knowledge of the building industry.

We purchased a second block in Baldivis and again engaged Kevin to help select a suitable design… Kevin excelled in overcoming numerous problems.

 

Hayden, Halls Head 2014

"We never felt pressured or forced into building"

He has been more than helpful with the process of designing our house to our required specifications. We never felt pressured or forced into building with National Homes.  Overall a very pleasant process dealing with David.

 

Anjee,  Wannanup 2014

"She has made my process as easy as pie and is so damn good at her job"

Kim has not only been informative and thorough with her information but she has been 100% honest, warm and patient.  She has made my process as easy as pie and is so damn good at her job.

 

Jazz and Allan, Madora Bay 2014

"She was the first agent we had come across who actually listened to our ideas"

We had been hounded and bullied to make a quick decision to enforce a sale!  Upon meeting Kim Berresford and her lovely smile, we both felt immediately at ease.  We were drawn to her effervescent personality and also her friendly down to earth manner.  She allowed us to relax and actually enjoy looking around the display home at our own pace without feeling hounded. Kim displayed patience and interest in what we were looking for.  She sat down with us on numerous occasions and took the time to talk with us about our aspirations. She was the first agent we had come across who actually listened to our ideas and made it possible to come up with a floor plan that suited our needs and budget.

 

Florentino, Harrisdale 2014

"He is so honest and professional"

I wanted to tell you that I’m happy with the smooth processing of my new home. The new home consultant had full knowledge and experience. He explained all the necessary details I need for the new home and all about the design that suits my lifestyle.  He is so honest and professional. I also appreciate how administration looked after my paperwork until it moved to prestart and pre-construction period.  I was not stressed during this time because they put me on the right direction. I hope I can deal with you again in the future.

 

Suzanne, Wannanup 2014

"Friendly and very approachable"

Kim has been not only professional but also friendly and very approachable.  She has always been available to answer our many questions and had worked around our awkward work schedules. Kim was patient, not pushy… professional, friendly and very approachable.

 

Tom and Irene, Piara Waters 2014

"John was very helpful with his knowledge and expertise"

We always found John to be professional and helpful in all matters regarding choosing design and all areas of the planning process.  If there were any queries we had, John was always available to discuss any matters of concern and assist with any changes we chose to make.  John was very helpful with his knowledge and expertise.

 

Christine, Harrisdale 2014

"His suggestions were practical and perfect for our needs"

John, who obviously knows his business well, answered all our questions efficiently. When discussing changes and upgrades his suggestions were practical and perfect for our needs.  At no time did we feel we were being pushed to buy anything we didn’t need that would result in a bigger sale.  There has been a GENUINE friendliness and caring approach shown to us.

 

Mr Dan Steel, Hamersley 2013

"Our pre-start experience today greatly exceeded our expectations"

Just wanted to send you a quick email to let you know about our National Homes experience so far, and as Brand Manager I feel you should be made aware of the following.

We have had a few very frustrating situations arise with Water Corp & City of Stirling, and these have been dealt with professionally, and as promptly as possible by everyone involved. Our pre-start experience today greatly exceeded our expectations, and has restored our faith in the industry. Emma & Kate were fantastic. We canned this build with another builder (halfway through pre-start) due to incompetence, lack of care and personal touch, and separation of accountability. To date this has not been an issue with your team. In my business word of mouth is absolutely paramount to our success, and yours also. This is how I initially came about National Homes, by recommendation of a mutual client. Based on our process so far, particularly today, this referral will be repeated for you. Please pass on my thanks and appreciation to all involved so far.

 

Paul Williams and Candice Jade Wright, Piara Waters 2012

"Paul Williams and Candice Jade Wright, Piara Waters 2012"

We were incredibly impressed with the level of customer service that we received during our build with National Homes. Your prestart and administration staff kept us informed and went above and beyond to provide us with help and information when we needed it. Our site supervisor was also lovely to deal with and very approachable, which is important for communication once the slab has been laid. We love our National Home, and appreciate the service that we received from your staff.

 

Bradley and Shayne Hill, Piara Waters 2012

"We are very happy with our National Home"

We were first drawn to National by their excellent home designs, excellent specification and flexibility to build for our own lifestyle. Our whole building process from choosing colours to getting our keys was excellent and we feel that the staff we dealt with truly understood our needs and helped in any way they could during the process. We are very happy with our National Home and would not hesitate to recommend them to others.

 

Scott Murray Morgan and Dawna Eleanor Price, 2012

"Professional and helpful"

National Homes stood out to us as the builder of choice due to their high level of quality inclusions, which all came standard with the home. We felt comfortable with our salesperson from the very beginning, she was very helpful but never for a moment pushy. The building process was smooth and we saw our home complete very quickly. All of our administration was dealt with in a professional and helpful manner and we were impressed with the level of service we receieved. This is the biggest investment that a person can make for their future, and I am proud to say that I used National Homes to build my new home.

 

Mr Craig Medley, Bayswater 2012

"We have enjoyed our experience"

We have enjoyed our experience building with National Homes. I would particularly like to highlight our Pre-start consultant, who was very helpful in all aspects of her role, aswell as providing us with some useful advice of her own. Thank you, National Homes.

 

Mr Kris Bremmber and Ms Louise Attard, Landsdale 2012

"Great service"

We are proud to say that National Homes provided us with great service throughout our whole building process. Our Sales Representative was very helpful and more than willing to do everything he could to assist us during the course of the build, right until we were given our keys. Our Pre-start was incredibly thorough and explained all of our options to us so we were comfortable with our choices, as well as sharing some tips of her own. The overall workmanship of our home is impeccable and we look forward to the future in our National Home.

 

McPhilimey, Tapping 2012

"“Everything went so smoothly”"

We were so pleased we chose to build with National. Everything went so smoothly. Our supervisor was amazing. He was so efficient and onto everything right away, no matter how small the issue. The CCA was excellent. I phoned her so many times that I thought she would be tired of my calls but nothing was too much trouble for her to follow up. We looked forward to the fortnightly email updates with pictures. Our friends chose another builder and their experience was the complete opposite of ours. They signed up at the same time we did. We moved into our home in June and they have been told that their house will not be ready before Christmas. They liked National Homes but decided they were too expensive. The builder they chose was cheaper at the outset but now they are 6 months behind schedule, the extra rent has put them well over budget. We would certainly build with National again and have no hesitation in recommending them to anyone considering building.

 

Mr Michael Callaghan and Dawn Callaghan, Wannanup 2012

"“Would not hesitate to build with them again”"

National Homes has provided us with exceptional service, and a quality home that we are looking forward to enjoying for many years to come. Throughout the whole process, National Homes presented themselves as professional and customer service oriented, answering any questions that we had with ease and confidence. We were impressed by the quality inclusions that come as standard with National Homes and are very happy with the finished result. I have already been recommending the company to family and friends, and would not hesitate to build with them again. Thank you National Homes!

 

Mr Craig Medley, Bayswater 2012

"“We have enjoyed our experience”"

We have enjoyed our experience building with National Homes. I would particularly like to highlight our Pre-start consultant, who was very helpful in all aspects of her role, aswell as providing us with some useful advice of her own. Thank you, National Homes.

 

Mr Neil Patrick and Ms Caryn Lisa Jones, Lathlain 2011

"“Prompt service, and quality product”"

We are very happy that we chose to build with National Homes. As a whole, the process was quick and easy, with open and consistent communication throughout the process. We felt comfortable with our decision from the moment we chose our builder, and we are very happy with the end result. I would definitely recommend National Homes for their prompt service, and quality product.

 

Wilkey and Kinnear, Southern River 2010

"“Extremely happy”"

We were extremely happy with construction and our completed home.

 

Cross and MacLeod, Tapping 2010

"“Professional”"

Workmanship and trades were good. Employees were polite and professional. We would recommend and build with National Homes again.

 

 

Papalia, Greenfields 2010

"“Very Happy”"

We were very happy with the building process and our finished home.

 

Lloyd, Burns Beach 2010

"“Excellent”"

Everything ran smoothly and the standard of work completed is excellent. All tradesman were friendly and professional. We would consider building with National Homes again and would recommend National Homes to other people.

 

Holland, Wannanup 2009

"“Very smooth”"

Thanks for everything over the past months, the construction of our house went very smoothly and we are grateful to have had updates throughout the process.

 

Mr David and Sue Williams, Baldivis 2006

"“Exceptional quality”"

We built our National Home 6 years ago and to this day we love it as much as the day we moved in. We based our plans on the Dalkeith standard design, and then changed elements of it to suit our lifestyle, ending up with a product that was created just for us. The sales process was simple and our consultant Patrick Dempsey was helpful at all times. The finished product was of exceptional quality and I am still very proud of my home. Even now, 6 yrs on we still get great comments from people on the quality and design of our home. I would not hesitate to recommend National Homes to friends and family and look forward to enjoying my home for many years to come.

 

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